FREQUENTLY ASKED QUESTIONS

Preguntas Frecuentes

1. What are the hours of operation and how long does it take to visit?

The hours of operation are from 8:30 a.m. to 4:30 p.m. from Tuesday to Sunday and the visit to the Site Museum and the Archaeological Park takes an average of 2 hours. However, visitors can take as long as they wish to visit the site as long as they are within the visiting hours.

2. Are credit cards accepted?

Visa and Master Card.

3. How does one get from the Museum to the Cathedral Tower?

The visit to and from the Site Museum is done on foot, on a limestone and dirt road that is approximately one kilometer long.

4. Is there a gift shop?

We do not currently offer this service.  If you wish you can visit the National Artisans Market (managed by the Ministry of Commerce) that is located in a modern building at one side of the Panama Viejo Site Museum.

5. What will I find at the Site Museum?

The Museum has an exhibit that covers from the Pre-Hispanic to the Colonial occupation of the archaeological site.  During the visit you will discover the different ways of life of the various human groups that have inhabited this space over time.

6. Is there parking?

6. Yes, we have free parking spaces located in our entrance to the Archaeological Site located in the Visitors Center next to the Statue of Morelos.

7. Are there guided tours?

We have guides at the Plaza Mayor Museum, and for a tour of the monuments you can request a guide at the ticket office (depending on availability).If you are scheduled to visit with a school, university, family or other group, you can schedule a guided tour by contacting our emails or telephones.

8. Can I take photographs?

8.  Yes.  Both at the Site Museum as well as in the monument area, as long as the photographs are for personal use only.  For commercial or professional photographs, please contact the administrative offices or you can visit the events section of this website for more information.

9. Can I purchase entrance tickets in advance?

Yes, you can buy entrance tickets up to 30 days in advance.  Keep in mind that no money will be returned to people who do not use the tickets during the 30 days that they are valid.

10. Can I buy merchandise or entrance tickets online?

We do not have that service at the moment.

11. I have not been able to answer my questions. What should I do?

If you have any doubts that you have not been able to resolve you can write to info@patronatopnamaviejo.org, and we will be happy to help.

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